Welcome to We Make Systems Sexy! Hi there, Ashley here with We Make Systems Sexy. I’m excited to be here to talk to you about some of my favorite subjects.
Today, we’re going to be diving in a little bit more into SOPs and the importance of SOP Manuals with the subject, of “how to avoid making mistakes in your business and teach your team members to do the same”.
Something that I hear a lot from people as an Online Business Manager is that they are afraid to delegate because they are afraid that their team members will not do it the way that they do it. Team members won’t hold tasks to the same caliber or high-quality standard.
That is a major fear of being able to delegate.
Then that begs the question: how does having an SOP Manual and using SOPs help to avoid mistakes in your business? Well, that’s a very valid question. As I said, this is something I constantly hear and I want to debunk this myth using our SOP Manual.
Let’s look a little further at what that actually means.
A Standard Operating Procedure (SOP) Manual can help you to avoid mistakes in your business because SOPs provide a clear, concise and detailed guide for performing specific tasks and processes in your business.
Here are just 6 of many ways in which an SOP Manual can help…
1. Consistency.
An SOP Manual ensures that all tasks and processes are performed consistently, which reduces the likelihood of human error and mistakes. Still with me? Consistency.
2. Training.
An SOP Manual serves as a training tool for new employees, new contractors or team members and helps them to understand what their responsibilities are and how they can perform their tasks correctly from the start.
Imagine being a new team member and coming on a team where there are a lot of processes. There’s a lot of new information and you’re handed this golden manual that has every single detail that you need in order to be successful in your job. That feels amazing as the team member coming in, and it feels amazing as the person delegating those tasks out.
3. Quality Control.
An SOP Manual provides a standardized approach to tasks and processes helping to ensure consistent quality and reducing the risk of mistakes, which is what everyone fears.
4. Improved Efficiency.
By providing clear instructions and guidelines, an SOP Manual can help streamline processes and improve efficiency, again, reducing the risk of mistakes. So we know that we want our processes streamlined. We want to be more efficient. And having a standardized process helps to make that happen.
5. Improved Communication.
An SOP Manual can help to improve communication between departments and employees because it provides clear and concise instructions on tasks and processes. And the way that many SOPs can be built out (if you have a larger business) will show within the steps when another department needs to be involved when that x team member needs to be involved and something gets handed off to them.
Then everybody knows how that communication and that process pans out to the next person or to the next department and to the next level because it’s clearly outlined in the SOP.
6. Documentation.
An SOP Manual serves as a permanent record of the procedures and processes that are followed within your organization providing a reference for future documentation and helping (again) to avoid mistakes.
So what have we learned?
“Implementing an SOP Manual can help to create a more organized, efficient, and mistake-free business environment.”
If you are afraid to delegate because you’re afraid of team members making mistakes, you don’t have to be afraid of that. PS – delegation is not a dirty word. Download my freebie to take the scary out of it and learn step-by-step how to delegate like a boss.
All in all, we are going to cut back on mistakes being made.
If you don’t already have SOPs created in your business, I highly recommend that you get on that project. But you’re probably thinking, “Ashley, I need to hire team members. I don’t have time to sit and try and figure out what needs to be created and how to document and how to be successful with SOPs.”
Well, you’re not alone because that’s why we are here. I am here to talk to you about my SOP Manual VIP Day.
With this VIP Day, we help you to identify what your top 10 SOPs are that need to be created to help you hit the ground running with delegation and hiring.
Then we actually help to build out those top 10 SOPs… Within 1 day. That’s the VIP Day process.
Of course, if you have a larger SOP project and you are a much larger organization, the VIP Day may not work for you, so we do offer custom SOP Manual builds, as well.
We have 2 amazing freebies to help you in this process as well:
